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Tuesday, May 10, 2011

Federal Road Safety Commission Recruits Resident Representatives

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Federal Road Safety Commission Recruits Resident Representatives. The Resident Representative functions as the information channel escalating unresolved needs of the client (FRSC IPC officers and applicants) to the Account Representatives/ Customer Support Unit and give feedback to the clients


Job Title:

Resident Representative (Federal Road Safety Corp)


Job Description:
Job Location:

FRSC Information Processing Centers (Nationwide)


Reports to:

Account Manager


Closing Date:

31/05/2011


Key responsibilities:
The Resident Representative's responsibilities include, but are not limited to:
• Training of FRSC IPC staff
• Providing Level 1 Support dealing with enquiries from FRS IPC officers and external customers (applicants)
• The Resident Representative functions as the information channel escalating unresolved needs of the client (FRSC IPC officers and applicants) to the Account Representatives/ Customer Support Unit and give feedback to the clients
• Managing the resources (such as systems, internet etc) in their IPC jurisdiction
• Providing weekly report to the Account Manager
• Prevent and eliminate fraudulent activities during application for driver's license as requested by the FRSC authorities


Method of Application

Please and forward CV's to opiserchia@swglobal.com

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