Standard Chartered Bank is leading the way in Asia, Africa and the Middle East. This unique global focus enables our people to make a difference in the world's most exciting emerging markets.With a banking heritage spanning more than 150 years, Standard Chartered has developed extensive global reach and a strong position in emerging markets and new trade corridors. diversity of people in Standard Chartered a source of strength. Standard Chartered employs over 70,000 people, representing 125 nationalities, of which 68 are represented among senior management.We sponsor people, projects and events that bring our values to life and make a difference in communities across the world. Recruitments Standard Chartered Bank is now recruiting for Executive Assistant/HR Officer, CSO, & Finance Operational Risk Manager Acquiring, growing and deepening customer relationships in the wealth segment through effective relationship management, with special focus on the analysis and satisfaction of their personal, financial as well as investment needs and objectives. DIMENSIONS: Increase overall profitability of Wealth business through superior product offerings and service excellence Support development and growth of an expanded customer segment that is critical to the success of Consumer Banking in Nigeria Key Roles & Responsibilities Generate new business to achieve defined sales targets Source and call on individual prospects as well as organise and conduct sales presentations to groups, clubs, associations, companies and other organisations within the assigned branch(es). Build and deepen relationships with existing Excel and Priority customers to achieve increase in share of wallet and revenues Provide truly professional customer service to achieve a high level of customer satisfaction and retention Recommend improvements in operational processes, procedures and products based on monitoring of customer feedback to ensure constant enhancement of service levels and efficiency Review and recommend credit applications and follow-ups including loan documentation Implement cross-selling and other relationship building activities Increasing SCB wallet share with and revenue from existing Wealth customers Qualifications & Skills University degree with at proven track record banking experience Strong customer service orientation Must have ability to manage difficult customers/situations Have ability to identify customer¿s needs. Must have significant capacity in managing and prioritizing workload NB;To apply visit the link below, and select location as 'Nigeria' . First Deadline is 13th August 2009. |